Terms of Use

These Terms are the agreement between you and the company named below when you use eLang. They are written to be understood.

The short version. Use eLang to learn languages, not to attack it or resell it. Keep your account credentials to yourself. Subscriptions renew automatically until you cancel, and you can cancel at any time. If you are a consumer in the EU you have 14 days to change your mind, with one exception we explain in section 10. What you save stays yours. If we get something badly wrong, our liability is limited — but never below what the law guarantees you.

Nothing here takes away rights your local consumer law gives you.

English in Games LLC

Address
ul. Jana Dantyszka 18, 02-054 Warsaw, Poland
Email
[email protected]
Contact form
https://elang.app/contacts
Last updated
21 August 2026

These Terms of Use ("Terms") are a contract between you and the company identified in the box above ("we", "us", the "Company"). They apply to everything we publish under the eLang brand — the website at elang.app, the browser extension, the teaching platform, and our mobile apps and games (together, the "Service").

By creating an account or using the Service, you accept these Terms. If you do not accept them, please do not use the Service. If you have an account and stop accepting them, close the account — section 16 explains how.

How we handle personal data is set out in our Privacy Policy, and our use of cookies in the Cookie Policy. Both are separate documents; neither is part of this contract, but you should read them.

We may change these Terms — for example when we add features, when a provider changes, or when the law changes.

If a change affects your rights or obligations in a material way, we will tell you at least 15 days before it takes effect, by email or through the Service. If you do not accept the change, you may terminate your account before the new version applies, and we will refund the unused part of any subscription you have already paid for. Continuing to use the Service after the notice period means you accept the new version.

Changes required by law or needed to address a security risk may take effect immediately; we will still tell you.

We will not apply a change retroactively to something that already happened.

You must be 16 or older to create an account. If the law where you live sets a lower age of digital consent and your parent or guardian agrees, you may use the Service with their permission and under their supervision.

You must not use the Service if sanctions or export-control law prohibits us from supplying it to you (section 22).

To use most features you need an account. You agree to give accurate registration details and to keep them current.

You are responsible for what happens under your account, so keep your password to yourself and do not let others use your account. Tell us immediately at the contact address above if you think someone else has access.

One person, one account. Accounts are personal to you and cannot be sold, shared or transferred.

We may suspend an account where there is a genuine reason — see section 16.

For as long as you comply with these Terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service and its content for your own language learning, and — where your plan says so — for teaching your own students on our teaching platform.

That is a licence to use, not a transfer of ownership. Everything in the Service that we or our licensors made — software, text, exercises, audio, images, video, design, trade marks and the eLang name — stays ours. Rights we do not grant here are reserved.

You must not:

  • copy, resell, sublicense or redistribute the Service or its content, or make it available to people outside your account;
  • scrape, crawl or harvest the Service by automated means, except that public search engines may index our public pages until we say otherwise;
  • reverse engineer, decompile or disassemble the Service, except to the extent the law expressly permits despite this restriction;
  • work around, disable or interfere with security, access control, rate limits or usage limits;
  • attack the Service or the systems it runs on, or attempt to disrupt them for others;
  • impersonate anyone, or use another person's account;
  • use the Service to break the law, infringe anyone's rights, or send unsolicited advertising;
  • remove or obscure any copyright, trade mark or other proprietary notice.

We may investigate suspected breaches and ask for your cooperation.

7. Content you create or save

It stays yours. Words, phrases, sets, notes and anything else you save or submit ("Your Content") remain yours. We claim no ownership of them.

What you let us do with it. You grant us a worldwide, royalty-free, non-exclusive licence to host, store, copy, transmit, adapt for display and back up Your Content, solely to run the Service for you — for example to sync a set to your phone, or to show it to a student you shared it with. The licence lasts only as long as we hold the content, and it ends when you delete the content or your account, apart from copies in backups that roll over within 30 days.

If you deliberately make a set public or share it, you also grant other users the right to view and use it inside the Service, for their own learning, for as long as you keep it shared.

We will not use Your Content in our advertising or marketing, sell it, or give it to third parties for their own purposes, without asking you first.

Your responsibility. You confirm that you have the right to submit Your Content and that it does not infringe anyone else's rights and is not unlawful. Please do not submit other people's personal data, or anything abusive, deceptive or illegal.

Ours. We may remove content that breaches these Terms or the law. We do not routinely monitor Your Content, and we are not obliged to. Where we remove content you submitted, we will tell you why and how to contest it (section 15).

8. Third-party services and content

The Service works alongside services we do not control — YouTube, Netflix, app stores, browsers and others. Their terms apply to your use of them, and their availability is not ours to guarantee. In particular, by using YouTube features in the Service you also agree to the YouTube Terms of Service and the Google Privacy Policy.

Our content is for language learning. It is not professional advice of any kind, and translations produced automatically can be wrong.

Links out of the Service are not endorsements.

Some features are free. Others need a paid subscription.

  • Prices are shown before you buy, including applicable VAT where we are required to show it. We may change prices for future billing periods, and we will tell you at least 15 days before a change affects you, so you can cancel first.
  • Automatic renewal. Subscriptions renew automatically at the end of each billing period, at the then-current price for that plan, until you cancel. We tell you the renewal date before you buy and in your account.
  • Cancelling. You can cancel at any time in your account settings, or — for a purchase made inside a mobile app — in your App Store or Google Play subscription settings, which is the only place those can be cancelled. Cancelling stops the next renewal; your access continues to the end of the period you have paid for.
  • Where you bought it matters. Purchases on our website are handled by PayPro Global as merchant of record. Purchases inside a mobile app are handled by Apple or Google, and their refund rules apply to those transactions.
  • Free trials and promotions convert to a paid subscription at the end of the trial unless you cancel before it ends. We tell you when that is.
  • Non-payment. If a payment fails, we may retry it and may suspend paid features until it succeeds.

If you are a consumer in the European Union, you have 14 days from the day the contract is concluded to withdraw from it, without giving a reason. Tell us at the contact address above — a clear statement is enough.

There is one important exception, and it is standard for digital services: if you ask us to start providing the Service immediately, and you acknowledge that you will lose your right of withdrawal once performance has begun, then you lose that right once we have fully performed. If performance has begun but is not complete when you withdraw, you pay a proportionate amount for what you used, and we refund the rest.

We will process any refund within 14 days of being told, using the same payment method you used, unless you agree otherwise.

This section is a summary of rights you have by law. It does not limit them. Consumers outside the EU may have equivalent rights under their own law.

Beyond the statutory right above, we look at refund requests case by case and in good faith — a service that did not work, a duplicate charge, a subscription renewed by mistake. Write to us.

For purchases made inside a mobile app, the refund is Apple's or Google's to give, and you need to ask them.

We will supply the Service in conformity with the contract, and provide the updates — including security updates — needed to keep it in conformity for as long as you are subscribed. This reflects rights EU consumers have under the Digital Content Directive.

If the Service does not conform, you can require us to bring it into conformity and, where the law allows, obtain a price reduction or terminate the contract. Tell us and we will try to fix it first.

We aim to keep the Service available around the clock, but we do not promise uninterrupted availability. We may take it down for maintenance, and we will try to do that at quiet times and to warn you where we can.

We may add, change or remove features. We will not remove or materially degrade a feature that is central to a subscription you have paid for without giving you notice and, if you wish, terminating your subscription and refunding the unused part.

If we discontinue the Service entirely, we will give you at least 30 days' notice, refund the unused part of any subscription, and give you a way to export your learning data.

The eLang name, logo and everything else we or our licensors created remain ours. Nothing in these Terms transfers them to you, and you may not use our trade marks without our written permission, other than to refer to the Service accurately.

15. Reporting illegal content or infringement

If you believe content on the Service is illegal, or infringes your copyright or other rights, tell us at the contact address above. Please include:

  • what the content is and where to find it (a URL or an exact description);
  • why you believe it is illegal or infringing;
  • how we can contact you;
  • a statement that you believe your report is accurate and complete, made in good faith.

We will confirm we received it, act without undue delay, and tell you and the person who submitted the content what we decided and why. If you disagree with our decision, you may contest it by replying to us, and you keep any right you have to go to court or to an out-of-court dispute settlement body.

Do not file a report you know to be false. Repeat abuse of this process, and repeat infringement, can lead to suspension.

By you. You can stop using the Service at any time and delete your account in your account settings. Deleting the account does not by itself cancel a subscription bought through an app store — cancel that where you bought it.

By us. We may suspend or terminate your access where:

  • you have materially breached these Terms;
  • we are required to by law;
  • your use presents a genuine security risk to the Service or to other users;
  • payment for a paid plan has failed and remains unpaid.

Unless the law prevents us, or immediate action is needed to stop harm, we will tell you first, say why, and give you a chance to put it right. If we terminate without a good reason of that kind, we refund the unused part of your subscription.

Afterwards. Sections that by their nature should continue — sections 5 (ownership), 7 (the licences already granted), 14, 17, 18, 19, 21 and 24 — survive termination.

We provide the Service with reasonable skill and care. Beyond that, and to the extent the law allows, the Service and its content are provided "as is" and we do not warrant that they will be uninterrupted, error-free, or fit for a purpose you have not told us about. Automatic translations and generated exercises can contain mistakes.

If you are a consumer, this section does not limit the rights your law gives you, including rights about the conformity of digital content and services. Where those rights conflict with this section, they prevail.

What is never limited. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for intentional misconduct or gross negligence, for fraud, for a breach of your statutory consumer rights, or for anything else that cannot be limited under the law that applies to you. If any part of this section is unenforceable where you are, the rest still applies.

Otherwise, and to the extent the law allows:

  • we are not liable for indirect or consequential loss, loss of profits, loss of business, or loss of data that we could not reasonably have foreseen when you entered into this contract;
  • our total liability for all claims arising in any 12-month period is limited to the greater of the amount you paid us in the 12 months before the event and one hundred euro (EUR 100).

For business users, we are additionally not liable for loss of goodwill, anticipated savings or business interruption.

This section does not apply to consumers.

If you use the Service in the course of a business, you agree to indemnify us against claims, losses and reasonable legal costs arising from your breach of these Terms, from content you submit, or from your unlawful use of the Service. We will tell you promptly about any such claim, let you take part in the defence, and not settle it without your agreement, which you will not unreasonably withhold.

Neither of us is liable for a failure to perform caused by something genuinely outside our control — war, natural disaster, a general failure of internet infrastructure, or a change in law that makes performance unlawful. If such an event lasts more than 30 days, either of us may terminate the affected subscription, and we will refund the unused part.

These Terms are governed by the law of the Republic of Poland.

If you are a consumer, this choice of law does not deprive you of the protection of the mandatory rules of the country where you habitually live, and you may bring proceedings in the courts of that country. We will bring any claim against you only in the courts of the country where you live.

If you are a business user, the courts of Warsaw, Poland have exclusive jurisdiction.

Out-of-court options for consumers. Before going to court you may use out-of-court dispute resolution: in Poland, the permanent consumer arbitration courts and the mediation service of the Trade Inspection (Inspekcja Handlowa), or a municipal or district consumer ombudsman; elsewhere in the EU, the European Consumer Centres network (ECC-Net). Using these is voluntary for both of us. UOKiK maintains a register of recognised bodies at https://uokik.gov.pl.

Nothing here requires you to give up a jury trial, to arbitrate, or to waive participation in a class action; we make no such demand.

You confirm that you are not located in, and not acting for anyone located in, a country or territory subject to comprehensive EU, UN, UK or US sanctions, and that you are not on any applicable restricted-party list. We may refuse or withdraw the Service where supplying it would breach sanctions or export-control law.

Where you obtained one of our apps from the Apple App Store, the following also applies:

  • this agreement is between you and us, not with Apple, and Apple is not responsible for the app or its content;
  • Apple has no obligation to provide support or maintenance for the app;
  • if the app fails to conform to any warranty, you may notify Apple and Apple will refund the purchase price; to the maximum extent the law allows, Apple has no other warranty obligation;
  • Apple is not responsible for addressing claims about the app, including product liability, regulatory non-compliance, or consumer protection claims;
  • Apple is not responsible for the investigation, defence or resolution of any third-party claim that the app infringes intellectual property rights;
  • you must comply with the applicable third-party terms of your service plan when using the app;
  • Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it against you.

Whole agreement. These Terms, plus any additional terms for a specific feature or plan that we present to you, are the whole agreement between us about the Service. If additional terms conflict with these, the additional terms apply to that feature.

Severability. If a provision is invalid or unenforceable, the rest stays in force and the invalid part is replaced by the closest lawful equivalent.

No waiver. If we do not enforce a right straight away, we do not lose it.

Assignment. You may not transfer your rights under these Terms without our written consent. We may transfer ours to a company that takes over our business, provided your rights are not reduced; we will tell you if that happens.

Notices. We will contact you at the email on your account or through the Service. You can reach us at the address in the box above.

Headings are for reading convenience and have no legal effect.

These Terms are published in several languages. The English version is the authoritative one: if a translation and the English text disagree, the English text applies, except where the law where you live requires otherwise.