Delete your English in Games account
Use this page to ask us to delete the account you use in any of the English in Games apps listed below. You can send the request without the app installed and without signing in.
Apps covered by this page
These apps are products of English in Games and use the account-deletion process below.
Fluent by Audio & Podcast
Transcribe Audio & Video
LM Notebook Pro
- Developer on Google Play
- ENGLISH IN GAMES SP Z O O
- Registered company
- ENGLISH IN GAMES SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
How to request deletion
By email
This works if you have already deleted the app.
- Send an email to [email protected].
- Write that you want your account deleted and name the app you use.
- Send it from the email address of the account, or write that address in the message.
- We check that you control that address, then delete the account. We reply within one month.
On the website, if you can still sign in
- Sign in.
- Open Account settings.
- Choose Delete account and confirm. A password account asks for the password again. Google, Facebook or Apple asks you to confirm with that service.
What we delete
- The account profile: name, email and sign-in.
- Learning data stored with the account: saved words, phrases, sets, history and settings.
- The same account on elang.app and in the apps listed above wherever the same login is used.
What we keep
- Payment and invoice records for as long as Polish tax law requires.
- A short record that you unsubscribed, if you opted out of marketing email.
- Anything we must keep for an open legal claim.
Encrypted backups of deleted data are overwritten within 30 days. We do not use what remains to profile you or to advertise to you.
Deleting the account does not cancel a subscription bought through Google Play or the App Store. To stop charges, cancel it in that store's subscription settings.